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Honda Odyssey 02 Trans slips, any others?
I have a 2002 Honda Odyssey that I bought in Nov 2001. Has 40k now. A lot of highway miles to visit kids. Asked during required trans oil chage about the transmission not shifting as smooth as before. Dealer said there is no problem. The trans started to slip between gears and let the motor rev up until you took your foot off the gas. The dealer now said that thte transmission needs to be replaced. They do not work on any parts of the transmission and only swap out the transmission with a rebuilt unit. They want $5200 to do this. I said this is unacceptable. Told to call Honda 800 number to see if Honda will pay. I was told they will have a rep call back. Three days latter a rep did call to get iformation on the problem. They want to talk to the dealer who changed the transmission oil. This was 2 days ago.
This car was not driven in city traffic. I think the transmission can not take the 240HP. I also see that the extended the warranty of 2000 and 2001 odyssey transmissions.
Does anyone else have this problem with their Odyssey?
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Similar troubles
My wife and I own a 2002 Odyssey. Our transmission failed at ~45,000 miles. Weeks of letter writing and phone calls were required to get the cost of replacement covered by either Honda or the company which provided the extended warranty, both of which were unresponsive at best - more frequently plainly rude.
I drive the car much less than my wife and have never experienced its worst symptoms, but today I was driving on a mountain highway in a rainstorm and on several occasions, as I was applying brakes at highway speed, the tranny downshifted early. The added engine braking made for a couple of awkward moments. This is the first I have noticed of this but my wife said she had noticed it developing in transmission number one before its failure.
I am no transmission expert, but, it seems like the failings are in selecting the wrong gear (no upshifts, early downshifts) or making sluggish shifts. Perhaps this means that the problems are not the result of friction elements (clutches & bands) not being up to the task of 240hp, but instead that either software, or hydraulic control circuits or related components are not up to their tasks. I am way out of my depth in saying that but I have been thinking about this for a while now and I offer that as my current thinking.
Anyway, my wife is currently sleeping or I'd get more details down. I will try to make that happen later, in the meantime check this link:
http://www.odyclub.com/forums/showth...threadid=15431
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try this thread instead
http://www.odyclub.com/forums/showth...&threadid=8574
There is more concrete information in the above thread. It looks like it is premature wear of a clutch. Read the postings from "Don Hopp" and especially "accordian".
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lemon/this is odd
Quote:
Originally Posted by Bob Clark
I have a 2002 Honda Odyssey that I bought in Nov 2001. Has 40k now. A lot of highway miles to visit kids. Asked during required trans oil chage about the transmission not shifting as smooth as before. Dealer said there is no problem. The trans started to slip between gears and let the motor rev up until you took your foot off the gas. The dealer now said that thte transmission needs to be replaced. They do not work on any parts of the transmission and only swap out the transmission with a rebuilt unit. They want $5200 to do this. I said this is unacceptable. Told to call Honda 800 number to see if Honda will pay. I was told they will have a rep call back. Three daatalk to the dealer who changed the transmission oil. This was 2 days ago.
This car was not driven in city traffic. I think the transmission can not take the 240HP. I also see that the extended the warranty of 2000 and 2001 odyssey transmissions.
Does anyone else have this problem with their Odyssey?
I don't think that this is a design flaw, I think that you just have a messed up tranny that needs to be replaced or rebuilt I don't have one of these ars but I don't think I've ever heard of a broblem like this one. Get the new tranny.
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Odyssey Transmissions
I have a 2002 Odyssey with 35k miles. Very recently I've experience my transmission slipping on acceleration and hills. It's in the shop as I'm typing this. The Honda technician says the transmission will have to be replaced. He says that Honda has admitted quietly that the transmission is not ideal with the 240 HP engine. The vehicle weight, the engine HP and typical driving patterns create the problem. Honda is claiming 2% failure rate. They added extended warranties to the 2000 and 2001 years because of this problem. They haven't added the extended warranty to the 02 model yet but the technician expects Honda will. But no guarantees. If you're on the standard warranty and have more than 36k miles, keep fighting with Honda if your transmission fails. They may still cover the cost. Honda service will not rebuild the transmission. They will only replace.
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Honda Odyssey 02 Transmission problems
I own a 2002 Odyssey purchased in Feb, 2002.
At 45,000 mi my wife started complaining about the transmission not shifting properly between 2nd and 3rd gear. The engine would rev above its normal shift rpm and shift hard into 3rd gear or shift into neutral and not go into 3rd gear for 2-3 seconds and only if you let-off the accelerator to idle.
My wife took it to the dealer and the problem was not reproduced. I do not believe the mechanic believed her about the problem. The dealer said there was no problem and Odyssey's have not had any problems with the tranmissions.
Since driving it myself, I have experienced the problem and it occurs on a daily basis. I have reduced the frequency of the occurrence by letting off the accelerator just as the rpm went above the normal shift rpms - then usually the transmission will shift from 2nd to 3rd.
There has been a transmission recall by Honda for inspection. Could this be the same or a different problem?
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We also have a Odyssey 02 with 43k on it and we have also had the same problem with second gear, sometimes while coming out of a turn, or taking off from a light, it's like when it goes to shift to second it just drops the gear, and revs the tach. Then like the rest just ease of the gas then re apply, and the gear is back. Maybe presure related. Just seems like a PSI problem.
We had the warranty trans update done. Apparently they installed a jet pump or something like that, and re filled second gear. I didn't know each gear had it's own resivore, or maybe he was feeding me a load, but it still drops the gear every now and then.
Also have had instances were i would be at freeway speed and the TCS light and chk engine light would simotainiosly come on together and the trans would downshift or lunge, and unless i stop and park it , turn the engine off, and restart, it would delay shifting in all gears untill about 3500 rpm.
What is up with that? we don't have 5200 and if we have to pay, I would have serious doubts about letting the Dealer preform the work.
Tim. :mad:
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Honda Odyssey 02 Trans dead
This forum has been extremely helpful in resolving my trans problem. A year ago, I noticed that while driving, the car had a hesitation going from 1st to 2nd gear. My revolutions would reach 4 but I would be under 30 miles per hour. I would accelerate the car without increasing the mileage, like if the car was in parking and me hitting the gas. It happened once in a blue moon, but then it started happening more often. I took the car to service many times, and they kept telling me that they couldn't reproduce the problem. The good thing is that by going to the dealership I had proof of the many check-ups they did. Also I proved loyalty to them.
As soon as this hesitation became frequent, they told me that the solenoids (not sure if it's correctly written) needed to be changed. It was a $800 job approx. and I paid for it. This week, the engine light came on and the problem persisted, so the diagnose was a dead trans. The repair cost: $5000.
I jump into the internet to find out if there were any publised problems with trans on the Honda Odyssey and to my surprised I found millions of cases, even articles from newspaper and TV that have come out regarding this problem. I printed everything and went to the dealership. When they saw me so prepared, without opening my mouth they told me that my trans would be fixed at no cost plus they would give me a rental car. I told all the customers in the service area the problem they would face with the Odyssey, and I gave them my phone number so I can tell them what I knew. Honda didn't what to have a customer like me on their back, I was truly ready to go to the local news if they didn't step up and fixed the problem. I encourage each one of you to do the same thing and have them be responsible for the mistakes. We bought the best van in the market and paid a goodwill for it, and we expect service. We are not driving a Caravan, so please fight for your rights.
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I found out today that when the dealer does the recall and inspects the trans prior to updating, that they use a inspection window of some sorts and they take like 8 digital photos and send them via email to Honda. Honda then calls them and tels them to update, or replace the transmission if this Gear they are looking at has wear on it or not.
Hopefully it won't be long before they extend the warrantys on the 02's
Tim.
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You're out of luck!
I too have an 02 Odyssey, at least you got 40k out of your trans. I only got 18k. The rebuilt Honda trans lasted 9000 then it was replaced again. Another, 1000 miles, ooops, failed again, now 1500 miles later on the 3rd trans its starting again....It seems that once you have a problem look out because Honda does not fix the problem. I'm looking to get rid of my van with only 32000 miles but of course it's not worth that much in trade. Honda will do nothing to extend my warranty or buy the van back. This is a terrible product from a terrible company.
Quote:
Originally Posted by Bob Clark
I have a 2002 Honda Odyssey that I bought in Nov 2001. Has 40k now. A lot of highway miles to visit kids. Asked during required trans oil chage about the transmission not shifting as smooth as before. Dealer said there is no problem. The trans started to slip between gears and let the motor rev up until you took your foot off the gas. The dealer now said that thte transmission needs to be replaced. They do not work on any parts of the transmission and only swap out the transmission with a rebuilt unit. They want $5200 to do this. I said this is unacceptable. Told to call Honda 800 number to see if Honda will pay. I was told they will have a rep call back. Three days latter a rep did call to get iformation on the problem. They want to talk to the dealer who changed the transmission oil. This was 2 days ago.
This car was not driven in city traffic. I think the transmission can not take the 240HP. I also see that the extended the warranty of 2000 and 2001 odyssey transmissions.
Does anyone else have this problem with their Odyssey?
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2002 Odyssey transmission failure
I notice that no one has added to this thread since August, but I'll try to see if anyone is still watching. I also have a 2002 Odyssey with a dead transmission. Honda has a recall out about the burned 2nd gear problem, but this is not that problem. The car has 111,000 miles, more than normal for its age, and I suspect that I'm having a problem that many other owners will see when they hit this mileage. Honda will probably want to contend that replacement of the transmission after 100,000 miles is not unreasonable, but I don't buy it. Anyone else agree with me?
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Quote:
Originally Posted by Bob Clark
I have a 2002 Honda Odyssey that I bought in Nov 2001. Has 40k now. A lot of highway miles to visit kids. Asked during required trans oil chage about the transmission not shifting as smooth as before. Dealer said there is no problem. The trans started to slip between gears and let the motor rev up until you took your foot off the gas. The dealer now said that thte transmission needs to be replaced. They do not work on any parts of the transmission and only swap out the transmission with a rebuilt unit. They want $5200 to do this. I said this is unacceptable. Told to call Honda 800 number to see if Honda will pay. I was told they will have a rep call back. Three days latter a rep did call to get iformation on the problem. They want to talk to the dealer who changed the transmission oil. This was 2 days ago.
This car was not driven in city traffic. I think the transmission can not take the 240HP. I also see that the extended the warranty of 2000 and 2001 odyssey transmissions.
Does anyone else have this problem with their Odyssey?
I too have a 02 odyssey that we purchased in Dec.01. My transmission has always felt rough and "clunky" and Honda has continually told me that this was normal. 3 weeks ago the car would occassionally not go into 2nd gear driving between 20-35 mph. I would have to take my foot off the pedal till the car slowed back down below 20mph and then slowly press the gas to get the 2nd gear to pick up ( this is quite scarry when your trying to accelerate onto interstate. ) I took the car into Honda with these issues and they could not re-enact this problem . Yesterday(21/2 weeks later) the check engine light finally came on with the TCS light. I stopped the car, then restarted it and the TCS light went off but the Check Engine stayed on. Today I took it into Honda and they told me that I now needed a new transmission at a cost of $5000!!! I currently have 52,000 miles on the van so I have no warrenty left. We bought the van after long research and customer satisfaction reviews. I have never heard of a Honda vehicle losing it's transmission at such a young age. Aren't Hondas supposed to go at least 200,000 miles or more?! Our previous van was a Toyota Previa which we sold at 189,000 miles and still going!! We still owe 2 years on the loan for our van and it sits undrivable at the Honda dealership.Anyone have any answers?
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Honda Odyssey 2nd Gear Problems
Quote:
Originally Posted by hondamomma
I too have a 02 odyssey that we purchased in Dec.01. My transmission has always felt rough and "clunky" and Honda has continually told me that this was normal. 3 weeks ago the car would occassionally not go into 2nd gear driving between 20-35 mph. I would have to take my foot off the pedal till the car slowed back down below 20mph and then slowly press the gas to get the 2nd gear to pick up ( this is quite scarry when your trying to accelerate onto interstate. ) I took the car into Honda with these issues and they could not re-enact this problem . Yesterday(21/2 weeks later) the check engine light finally came on with the TCS light. I stopped the car, then restarted it and the TCS light went off but the Check Engine stayed on. Today I took it into Honda and they told me that I now needed a new transmission at a cost of $5000!!! I currently have 52,000 miles on the van so I have no warrenty left. We bought the van after long research and customer satisfaction reviews. I have never heard of a Honda vehicle losing it's transmission at such a young age. Aren't Hondas supposed to go at least 200,000 miles or more?! Our previous van was a Toyota Previa which we sold at 189,000 miles and still going!! We still owe 2 years on the loan for our van and it sits undrivable at the Honda dealership.Anyone have any answers?
I have a 2002 Honda Odyssey that I bought in Nov 2001. We got the recall notice in August 04, and took it in for servicing that month at a Manassas, Virginia Honda dealership. The dealer at the time said that there was nothing wrong with my automatic transmission, and they did not have to replace it, but instead did a stop-gap measure that provided the lubrication to the gears. It's four months later, I am now on Thanksgiving vacation 800 miles away from home. The Odyssey started having problems getting out of 2nd gear about halfway through our trip from Virginia to Indiana. The rpm would rev up, and the car would not easily shift into 3rd. About 120 miles from our destination, the TCS and the malfunction indicator light came on. Same thing as the above post. I took in the Odyssey to the local Honda dealership in Indiana. They said something about a "colossal coincidence" about my problems with 2nd gear and that it was probably not related to the recall. Anybody buying that? They also mentioned a possible computer "glitch" and something about gear ratios!
My wife is 8 months pregnant, and I have a 4 year old and a 2 1/2 year old. I cannot believe that Honda is going leave a US Army soldier and his family stranded in Indiana, stick them with a $5200.00 bill for a new transmission, and then go to sleep comfortably at night.
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im no expert and have no idea what exactly is causing these malfunctions.. having said that.. more often then not.. trany failure is due to excess heat... an easy way to combat this is a tranny cooler.. if you havent done so alreay.. its a good idea.. at worst.. it will delay the innevitable.. at best.. it will solve the cause of the problems.. worth a try IMHO
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There definately is a problem here - evidence is overwhelming
All of the above posts about slipping trannys on the '02 Odyssey are all *right on*. We have experienced the same problems with 2nd gear (after the recall work was done) at 84,000 miles. The dealer has told me *EXACTLY* the same thing. They cannot reproduce it, that the computer says that the error is an "incorrect gear ratio" - which they suspect is an incorrect error. Trust me, I will fight Honda on this one, and like the previous post, they will hate to have a customer like me. I certainly will NOT pay $5000 for a new tranny. In fact, I will not pay anything for a new tranny when the problem is clearly a systemic problem with these Odys.
Thanks...
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Honda Odyssey 02 Transmission slip
Wife and I have a 2002 Honda Odyssey van purchased in November 2001. Van has 30,800 miles on it. It's now Jan 2005 and we are 2 months out of warranty. Starting in late December 2004, my wife started telling me of problems where the engine would rev between 2nd and 3rd gear. She would have to let her foot off of the gas for a few seconds, then reapply and the van would start going again. Did alot of research on the Internet (including this forum) and found that many people are complaining about transmission slipping. Should also note that the transmission recall work was performed in summer of 2004 (Jet oil kit was installed).
Took the van to the dealership and reported the problem with the transmission slipping between 2nd and 3rd gear. We were also armed with various print-outs of the posts we found on the Internet. Dealer was very nice and gave us a loaner van even though our van was no longer under warranty. After a few weeks, dealer called us and said that they had duplicated the problem, called Honda, and Honda will replace the transmission free of charge. I asked the service manager for an explanation and he told me that they suspect a problem with the 3rd gear clutch pack. Honda does not fix transmissions, they only replace. They also put in a new PCM computer module that somehow controls the engine and transmission. Service manager was vague about what this new computer module fixed, he said something about it controlling shifting. I asked if this new transmission could potentially have the same problem and the dealer said the only difference between the new transmission and the old one is the fact that it already has the fix for the recall that was issued in summer of 04. So, I can only assume that the 3rd gear clutch pack could potentially be problem again sometime in the future. Dealer says that this is the first transmission they have replaced due to slipping.
Hope this helps anyone else having the same problem. If you do have the same problem, do your research, print out these posts, and hopefully Honda will take care of it.
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Honda Odyssey 02 Transmission slip
mbbm, thank you for your post.
I'm in exactly the same boat as you were and hoping that Honda takes care of the problem like they did yours! May hit you for more info on how you got Honda to agree to fix it for free.
2002 Honda Ody bought in Nov 2001, had the transmission recall minimum work done (Jet oil kit installed) in Sep 2004, now at 80K miles, the real problem has surfaced....the engine will just rev between 1st and 2nd OR 2nd and 3rd gear (not sure) at a particular location in town every day!!?? I then put the hazard lights on...bring it to a halt and then start again. I then drive 55 miles without a problem..??? (been happening for a week now!)
Got an appointment at the dealer tomorrow...on the phone the bum says the the recall had nothing to do with the 2nd gear slipping...it had to do with not enough lubrication and freezing fears. It may be true but I can't imagine this is not related, specially with all I've been reading about peoples experiences with the problem.
If anyone else was able to get Honda to fix this for them, please write.
I also undertand that Honda has some kind of an extention on the transmission warranty...(7 year??)
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arent jap cars 10 ft tall and bullet proof??
Quote:
Originally Posted by Bob Clark
I have a 2002 Honda Odyssey that I bought in Nov 2001. Has 40k now. A lot of highway miles to visit kids. Asked during required trans oil chage about the transmission not shifting as smooth as before. Dealer said there is no problem. The trans started to slip between gears and let the motor rev up until you took your foot off the gas. The dealer now said that thte transmission needs to be replaced. They do not work on any parts of the transmission and only swap out the transmission with a rebuilt unit. They want $5200 to do this. I said this is unacceptable. Told to call Honda 800 number to see if Honda will pay. I was told they will have a rep call back. Three days latter a rep did call to get iformation on the problem. They want to talk to the dealer who changed the transmission oil. This was 2 days ago.
This car was not driven in city traffic. I think the transmission can not take the 240HP. I also see that the extended the warranty of 2000 and 2001 odyssey transmissions.
Does anyone else have this problem with their Odyssey?
heck from all ive read about japanese cars they are perfect.. 10 feet tall and bullet proof.. if that was a GM or Ford problem the nightly news would be blaring it on every network.. look how they tried to put the Ford Explorer out of business .. seems the quality youve been lead to believe came from writers with an agenda against american car companies.. my old Buick .. 1990 century.. bought new.. have 233,000 miles .. no oil burning.. no tranny problems.. never spent a cent except tires and battery.. a.c. even still works.. not too bad for an "inferior" AMERICAN car.. eh???
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Another one joins the frey
I ran across this forum after searching online for Honda Odyssey Transmission Parts. Wonder why I was searching for this? Well our 2002 Odyssey's transmission will no longer go into 3rd gear. It is comforting to know that we am not the only one with this problem. Coincidentally, Honda a few weeks back sent us a recall notice for the transmission and it was scheduled to go into the shop this past Monday for it. I will be sending this forum stream to my wife so that when she starts talking with Honda about the problem we will be a little ahead of the game.
Thanks for all the information
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your problem is called HONDA
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Quote:
Originally Posted by Bob Clark
I have a 2002 Honda Odyssey that I bought in Nov 2001. Has 40k now. A lot of highway miles to visit kids. Asked during required trans oil chage about the transmission not shifting as smooth as before. Dealer said there is no problem. The trans started to slip between gears and let the motor rev up until you took your foot off the gas. The dealer now said that thte transmission needs to be replaced. They do not work on any parts of the transmission and only swap out the transmission with a rebuilt unit. They want $5200 to do this. I said this is unacceptable. Told to call Honda 800 number to see if Honda will pay. I was told they will have a rep call back. Three days latter a rep did call to get iformation on the problem. They want to talk to the dealer who changed the transmission oil. This was 2 days ago.
This car was not driven in city traffic. I think the transmission can not take the 240HP. I also see that the extended the warranty of 2000 and 2001 odyssey transmissions.
Does anyone else have this problem with their Odyssey?
i recently was walking into the indian casino in oklahoma... past an old buick.. probably 91 or 92 model... out of curiostiy i looked into the car at the odometer... it registered over 408,000 miles.. lol... got any hondas with that kind of service?? ha ha .. i doubt... by the way.. the old buick still looked pretty good. u import owners are being sold a bill of goods.. lol.... all i know is my wife has a 99 buick which we took to zion national park... averaged over 34 mpg... with air running part time... maybe 50% ... early june of this year 2005... my wife is talking about trading in her buick when it reaches 400, 000 miles.. got a ways to go.. has only 95,000 presently... she had to buy new tires recently..bought american tires of course... the good ones you know... not imports...also had to put on new front brake rotors... american... ( WAGNER ) cost twice the price of the import rotors but since shes american she didnt mind... she didnt like rice rotors.. cant say i blame her... how bout you???
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Dealer and Honda resolved the problem with '02 Odyssey
Quote:
Originally Posted by kforton
I ran across this forum after searching online for Honda Odyssey Transmission Parts. Wonder why I was searching for this? Well our 2002 Odyssey's transmission will no longer go into 3rd gear. It is comforting to know that we am not the only one with this problem. Coincidentally, Honda a few weeks back sent us a recall notice for the transmission and it was scheduled to go into the shop this past Monday for it. I will be sending this forum stream to my wife so that when she starts talking with Honda about the problem we will be a little ahead of the game.
Thanks for all the information. We have a 2002 Honda Odyssey van purchased in December 2001 (similar to mbbm & hondaOdy). In May 2005 with 41,200 miles on the van we were 5 months and 5000+ miles out of warranty, we started experiencing major problems. Starting in late February 2005, my wife started telling me of problems where the engine would not shift down to a lower gear either after slowing down or uphill. She would have to let her foot off of the gas for a few seconds, then press again and the van would start going again. Did a lot of research on the Internet and found this forum and others where many people are complaining about transmission slippage on Odysseys, Pilots and MDXs from Honda. Our transmission recall work was performed in September of 2004 (Jet oil kit was installed). I could not repeat the problem. Then we switched vehicles and drove it for a week before I could reproduce the problem. The Engine/Transmission light came on along with TCS when it won’t shift up to 3rd gear from the 2nd.
We talked to our nephew who has a 2001 Accord. He had a problem with the transmission and Honda replaced it for free due to a recall. I called Honda on his advise and explained the problem. Honda promptly said my Odyssey problem has nothing to do with the earlier recall and said to have it diagnosed by the dealer. Honda said they will close the case and said they may assist with the resolution based on what the diagnosis is. Took the van to the dealership and reported the problem with the transmission slipping between 2nd and 3rd gear. We had read various print-outs of the posts we found on the Internet (see the links below). This was diagnosed to be “Incorrect Gear Selection”. Dealer said my van was out of warranty and they didn’t find any extensions on my vehicle when they searched all the service bulletins. Dealership didn’t do anything to fix the problem, they just reset the code and road tested for a couple of days. They said bring it back if it occurs again when they couldn’t reproduce the problem. They said the error code may indicate a mechanical problem in the Transmission if it occurs again and they have to talk to Honda to figure out what to do.
After a few weeks, I had duplicated the problem – this time it won’t down shift coming off of a ramp to go uphill. I took it in to the dealer ship and the diagnosis was similar but slightly different error - “Incorrect Gear Ratio”. Dealer again insisted it had nothing to do with the recall. He said he will talk to Honda to see what they say. I showed the bunch of printouts I had with me that described the problem. The dealer called Honda while I was there and Honda agreed to replace the transmission free of charge with the remanufactured transmission. He said it’s new parts inside an old housing. He said it will take 3 -4 days to get it and another 1 to 1.5 days to replace it. I could get a loner from the Dealer or Honda Customer Relations. The dealer replaced the transmission in day and half with no clost to us. Thanks to the dealer and Honda, It’s now a couple of months and 3000 miles and the new rebuilt transmission is holding up.
Hope this helps anyone else having the same problem. If you do have the same problem, do your research, print out these posts, and hopefully Honda will take care of it.
http://forums.carreview.com/showthread.php?t=113
http://www.carsurvey.org/review_71905.html - (Honda customer received literature from Honda indicating that the warranty has now been extended on the transmission up to 100,000 miles on 2001 and 2002 models)
http://abclocal.go.com/kabc/features...e_recalls.html (News on ABC on the recall of 600,000 Honda vehicles)
http://www.acuramdx.org/forums/showthread/t-18574.html (similar problems with MDX)
http://www.autowarranty.cc/news/?story=9 (Not Such a Smooth Ride for Honda Owner; Honda extending the warranty to seven years or 100,000 miles.)
http://bankrupt.com/CAR_Public/020925.mbx (HONDA MOTOR: Extends Warranties on Cars with Problematic Transmissions)
http://www.nhtsa.dot.gov/portal/site...earSelect=2004 (National Highway Traffic Safety Association) SAFETY RECALL CAMPAIGNS April 2004 from Honda)
http://www.autosafety.org/article.php?scid=93&did=908 (Center For auto Safety - Honda spokesman Chuck Schifsky on the recall)
Honda Customer Relations - 1-800-999-1009
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Honda's doing above and beyond
If you have similar symptoms in your '02 Odyssey, and read all the "horror" stories above, you may have real concerns by now. I know I did. I was real scared and certainly didn't feel like forking $5k+ on a 3+ year old car with 29k miles (bought in Dec. '01).
So take it easy: there's about a 4-months gap between this reply and the one before it, and I think by now, Honda figured out how to handle this issue – they're doing a good job. Please read on.
Facts:
1. They're not hiding anything anymore. In fact the service reps were discussing my case with me present in the room and referred to it as the "classic transmission issue".
2. As of now, there is no formal warranty extension from Honda, for 02 models, regarding this transmission case. However, when I described the problem to the service rep I was very polite and said "I have a really bad feeling about it – I read about this problem on the Internet and it doesn't look good". That's it. No more. His answer: "I wouldn't even think having you pay for a new transmission. With your mileage, this is absurd". I came in, early bird, armed with gobs of printouts (this forum) hidden in my briefcase, ready for a real war, to the bitter end. It wasn't necessary. Not at all.
3. He actually told me that Honda would replace transmissions with way more mileage on them, suffering from the problem. (I want to say, any number below 100k, but take my estimate here very carefully, please. And I'm not sure about the years either.)
4. Many of you may have received by now, a letter fro Honda, about warranty extension for "EGR valve". This has nothing to do with the transmission problem. However:
a. Sometimes, symptoms related to a malfunctioning EGR valve may be mistaken for transmission problem.
b. Specifically, if you see your RPM needle up there on the 3-5 area and the vehicle is not accelerating – it's no EGR!!
5. Why do I say "above and beyond"? Not only the transmission was free, with NO hassles, Honda paid for the loner car and even fixed a malfunctioning SRS unit (red light came on) free of charge. Out of warranty.
6. Interesting: The faulty transmissions were indeed outsourced (OHIO?) and the contractor if footing the bill for the replacements.
7. I was trying to get some information regarding the malfunction itself, but I'm not sure I understood the explanation very well. The way it was put to me, I'm not sure that even the service people really know. They apply external tests to the transmission, and if these fail they send the whole thing away and put a new one. The technical explanation contained words like "parts failing", "pressure", "leaking", "inability to transfer power", etc.
To summarize this very long post (sorry...): If your case fits the more-or-less obvious "statistics" posted above, reasonable mileage, etc., expect the problem to be handled well.
Personally, I believe Honda should simply extend the warranty. They already agreed to carry the burden of fixing it anyway, so why not give all owners the peace of mind and get the good reputation they deserve?
I hope this helps.
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I work on Acuras and Hondas for a Living.
These trans fail all the time.
I replace 2 a week sometimes.I have gotten so good at doing them I can knock one out in 2.2 hours!
Honda is warranting all of them at our shop.
I would not pay to have it fixed.
I would not own one that is not under warranty.
From what I heard a bearing is going bad and contaminating the trans.
The second gear thing is from lack of lubrication, this is a separate problem.
I keep seeing more and more powerful engines every year with the same weak trans that could not even hold up to the earlier engines with less power.
I dont mind the problem personally.
Job security! :D
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Wife was driving on highway and trans STOPPED. It was as if she threw it in PARK at 50 mph. It's a 2002 Odyssey with 70K mi on it. Front tires were ruined from them screeching to a stop on the road. Honda replaced the trans and the tires with no cost to us. I did purchase the ext. warranty at purchase so I don't know if it was covered under that or what. I'm still pissed off though, because she is damn lucky she wasn't rear-ended and hurt or killed. I guess I'm stuck with it, don't see any other options.
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Odyssey transmission
What was the result of this? My 2001 Odyssey just started this behavior only shifting into 3rd gear. All others are fine.
Quote:
Originally Posted by Bob Clark
I have a 2002 Honda Odyssey that I bought in Nov 2001. Has 40k now. A lot of highway miles to visit kids. Asked during required trans oil chage about the transmission not shifting as smooth as before. Dealer said there is no problem. The trans started to slip between gears and let the motor rev up until you took your foot off the gas. The dealer now said that thte transmission needs to be replaced. They do not work on any parts of the transmission and only swap out the transmission with a rebuilt unit. They want $5200 to do this. I said this is unacceptable. Told to call Honda 800 number to see if Honda will pay. I was told they will have a rep call back. Three days latter a rep did call to get iformation on the problem. They want to talk to the dealer who changed the transmission oil. This was 2 days ago.
This car was not driven in city traffic. I think the transmission can not take the 240HP. I also see that the extended the warranty of 2000 and 2001 odyssey transmissions.
Does anyone else have this problem with their Odyssey?
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Is the replacement transmission also prone to fail?
Is the replacement transmission better than the original? That is, they must know the problem, which means they can address it in the replacement transmissions, right?
I just purchased a used 2001 Odyssey (48K miles), and I'm noticing a slight hesitation before switching from 1'st gear into 2'nd gear. If I decide that I have this transmission problem, hopefully the replacement will last longer than 45K miles!!
Thanks,
Steve
Quote:
Originally Posted by The Bull
These trans fail all the time.
I replace 2 a week sometimes.I have gotten so good at doing them I can knock one out in 2.2 hours!
Honda is warranting all of them at our shop.
I would not pay to have it fixed.
I would not own one that is not under warranty.
From what I heard a bearing is going bad and contaminating the trans.
The second gear thing is from lack of lubrication, this is a separate problem.
I keep seeing more and more powerful engines every year with the same weak trans that could not even hold up to the earlier engines with less power.
I dont mind the problem personally.
Job security! :D
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Need HELP with Honda!?!?!?!
I love Honda, we have a 2000 Odyssey and have recieved 2 recall notices for the tranny, both time with the limits being just under where we are mileage wise. Now at 106k, having just listed the van for sale, the stupid thing decided to take a dive.
The dealership is telling us $3600 to replace the stupid thing and we have been encouraged to contact Honda as they MAY have mercy on us to replace it. So, 2 questions, has anyone had success with Honda helping after the mileage limits? If not, what about going to a salvage yard and getting a tranny from a vehicle with less miles on it and having the warranty fulfilled on that tranny?
Thoughts?
Quote:
Originally Posted by The Bull
These trans fail all the time.
I replace 2 a week sometimes.I have gotten so good at doing them I can knock one out in 2.2 hours!
Honda is warranting all of them at our shop.
I would not pay to have it fixed.
I would not own one that is not under warranty.
From what I heard a bearing is going bad and contaminating the trans.
The second gear thing is from lack of lubrication, this is a separate problem.
I keep seeing more and more powerful engines every year with the same weak trans that could not even hold up to the earlier engines with less power.
I dont mind the problem personally.
Job security! :D
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Thanks for info in this thread. My 02 ody chk engine lights and tcs lights came on at 70,500 miles. The day after having egr relaced. Honda Dealer said transm is failing and needs replaced. (my symptoms of hesitation etc similar to those already posted.).
Not under warranty, cost $2850. Called American Honda 800 # and they agreed to pay for transm. but I had to pay for labor. ($600) If not for these posts we might have just paid it all.
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Honda Service
Honda ponied up and replaced our tranny at zero cost. no labor, nada..
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My 02 Tranny Needs to be Repalced
Quote:
Originally Posted by dmbyte
Honda ponied up and replaced our tranny at zero cost. no labor, nada..
Dealer said he spoke to his area rep and is willing to do tranny at Honda cost and have Honda pay half of that leaving me with a bill of $1800 still. I said no thanks and contacted Honda.//waiting to hear from person handling case.
Please share how you were able to convince them to pick up the whole tab please. Thanks!
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Please advise!
Quote:
Originally Posted by dmbyte
Honda ponied up and replaced our tranny at zero cost. no labor, nada..
Please, please share how you got Honda to pay or who you talked to. This JUST happened to us and Honda only agreed to pay for the transmission, no labor, since this was our second one and only had 24,000 miles on it. We are still trying to get the labor paid and would appreciate any input from someone who has been through this (Odyssey over 100K miles on it).
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My odyssey 02 trans died today - help!
It has 54,000 miles on it. Over a period of just a few days, it went from occasional slipping or lagging when shifting to refusing to move forward (or in reverse) when starting from a stop. Today it stopped in traffic - thankfully, the traffic was light and it didn't cause an accident. Would those of you who have been successful in getting Honda to replace your transmission please share some specifics of what articles, etc. you presented to make your case?
Thanks.
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At 72,000 + miles my Transmission was replaced
I am so happy... i only stated on service that "gears changes abruptly"
no questions asked, return to pick my Ody and service dept said they ordered new transmission. Would i pay? i asked, but said "no it is under your warranty"
So, today i picked my Ody and the engine runs smooth as brandnew with a new high whining VTEC sound.
Thank you Honda, good service. :)
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Honda steps up...
Thanks to all of the information posted here, stories and suggestions alike.
Our '02, purchased in Jan '02, began shifting hard last summer. It happened slowly over time, so it wasn't as noticable until I can now compare it to a new trans and how it should perform. The 2-3 slip started last fall, but only a couple times, getting progressively worse until a couple weeks ago we had the engine and TCS lights come on, with only the engine light staying on since then, and the slip was occurring most every 2-3 shift.
With now only 40,500 miles, I talked to American Honda (thanks OdysseyTo Safety for the phone number) and my local dealer. American Honda started a case file and said that the local dealer may work directly with their regional contact, or I may need to go back to American Honda. My local dealer ended up taking care of everything with their regional office and replacing the trans at no cost to me! They even gave me a rental minivan (a Dodge???) at their cost while the work was being done. Cudos to Honda for supporting their product and making the process as simple as possilble for me. I took the van in on Wednesday morning and it was done by Friday at lunch, complete with new trans with a 3 year, 36k mile warranty! Hard to ask for much more than that.
Some things to take away from this:
1. Talk to Honda before you or another mechanic do anything. Honda extended the warranty on some '02 transmissions to 100k miles, but mine was not one of them. Due to my low mileage and the obvious defect, they took care of me. If I had done something myself first, they probably wouldn't have helped me like they did.
2. Talk to Honda at the first sign of a problem. Even if it ends up not being a problem like these transmissions are, the sooner (and lower mileage) Honda knows about a problem, the more likely they are to take care of you.
3. When changing trans fluid, the mechanic that worked on my trans told me to use the Honda recommended fluid - not Dexron III. The Dexron III will cause harder shifting which will, among other things, put more stress on the trans - not good for longevity.
4. For those that are curious, I understand it is one of the carrier bearings that is causing the problem. The bearing is failing and letting metal flakes get into the fluid. These metal flakes cause all kinds of problems, including causing the clutches to wear quickly. The fluid in the trans should be a clear red or red-pink color, but mine was a charcoal color full of grit. This junk in the fluid and bearing failure can lead to all kinds of other problems, some of which have been described in other posts here and elsewhere, but it seems the 3rd gear clutch pack is the most vulnerable. The good news is that Honda knows about the problem and any new transmissions should not have this problem again.
As much as I liked building old Dodge, Chrysler and Plymouths with my dad, I can't tell you how happy I am to be out of that Caravan and back into my Odyssey!
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2002 Odyssey Transmission problems
I've just returned from the dealership where Stewart the service manager has given me the bad new that the tranny is almost dead, and to call Honda for assistance. What was Stewart's quote for a remanufactured tranny? $6000. Following Steward's recommendation (as well as others in the board), I've just opened a case with Honda America on my 2002 Odyssey EX with 92,000 miles. Both Stewart and Honda said that my vin doesn't fall in the extended warranty group, so I'm very anxious as to were this will end up.
My first Honda was a 91 Accord that was totaled in 2003 with 250k on the odometer. So naturally, I was lead back to the Honda family and purchased the vehicle that matched our new family needs in the Odyssey. I've bought into the Honda institution, but if they stonewall me on this one, my only choice will be to move on to someone (Toyota) who stands behind their products.
A defect is a defect, warranty or not. Like most of you, I didn't mind paying a premium for Honda because they were dependable … but I'm not so sure any more. Anyway, I've just opened my case today 2/6/05 and will let you know the outcome.
Thanks for sharing your experiences as well …
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honda odyssey 02
Our honda odyssey 02 with 78k mile is in the shop today. the honda dealer contacted american honda and they will replace the transmission. My husband said the dealer told him honda extended the warranty on the Trans. They did say there will be a 300.00 deductible.
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Two weeks later I must say "Kudos" to Honda America, they really stepped up and took responsibility. They replaced my transmission with 100% Goodwill and paid for the rental car. This is the reason I purchased a Honda. Now, I need to figure out whether replacement transmissions are prone to fail? The service manager said that I've received an updated tranny but I see so much on the internet were others have went through two or three transmissions.
As straight forward as it was, it was emotionally unsettling? Its easy to imagine how things could have turned out.
Good lucky and best regards ...
Quote:
Originally Posted by adouglas7
I've just returned from the dealership where Stewart the service manager has given me the bad new that the tranny is almost dead, and to call Honda for assistance. What was Stewart's quote for a remanufactured tranny? $6000. Following Steward's recommendation (as well as others in the board), I've just opened a case with Honda America on my 2002 Odyssey EX with 92,000 miles. Both Stewart and Honda said that my vin doesn't fall in the extended warranty group, so I'm very anxious as to were this will end up.
My first Honda was a 91 Accord that was totaled in 2003 with 250k on the odometer. So naturally, I was lead back to the Honda family and purchased the vehicle that matched our new family needs in the Odyssey. I've bought into the Honda institution, but if they stonewall me on this one, my only choice will be to move on to someone (Toyota) who stands behind their products.
A defect is a defect, warranty or not. Like most of you, I didn't mind paying a premium for Honda because they were dependable … but I'm not so sure any more. Anyway, I've just opened my case today 2/6/05 and will let you know the outcome.
Thanks for sharing your experiences as well …
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Odyssey 2002 Owner - So comforting to be able to vent!
My 2002 Honda Odyssey was purchased in November of '02. Besides cosmetic problems (ie. peeling paint on dash board - resprayed twice and cup holder tabs coming out ) the more serious problems have been transmission related. In April '04 I had continual difficulty getting the shifter out of park (from a parked position after car was started) and Honda stated that they could not duplicate the problem. Brought it in in Sept. '04 for Second Gear inspection recall and an AT oil jet kit was installed. In March of '05 the car was brought into Honda again due to hesitation when driving at 35 mph and up and continual inability get shifter out of park. At that time some type of exhaust gas valve was installed. Now, 2/06 at 59,000 miles the car was brought into Honda due to continual bucking and surging of vehicle. Now I'm told that I need a new transmission for a problem that should have been addressed when I initally brought the car in for the second gear recall at 39,000 miles! My attorney husband is filing a lawsuit against Honda...
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Add a 2000 Honda Odyssey to the list
Well, based on the information in this forum, I took my 2000 Honda Odyssey that I have owned for about 4 years in to the $tealer for a look at the transmission. My problem was that when I was going about 15 mph and wanted to briskly accelerate to 45 mph, I would depress the accelerator and the transmission would kick down from 3rd to 2nd gear, but it would "slam" into gear. I experienced no slipping or hesitation from the transmission. I did have the TCS light come on during hard acceleration a couple of times and stay illuminated but after turning the car off and restarting, the light extinguished. I remembered that I had received the 7/100 extended warranty information from Honda, and retrieved it, and handed it to the service advisor. I only told him that the transmission was making excessively harsh shifts when going into 2nd gear, and he said that they would test drive it and let me know. Diagnosis was that the trans was no good and that they would be replacing it as soon as they could order a new one from Honda.
Just thought I would share my experience with the rest of you curious Honda owners.
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02 Odyssey bad transmission replaced
Another failed 02 Ody transmission. Had 72000 km (about 45000 miles) on it. This one had the oil jet kit installed already during the recall. It started to slip from two into neutral since November 2005. Put it into reverse gave a loud bang after parked it for say more than 3 hours. The service guy said it's normal, but I really doubted. The bang was so loud that makes me feel really uncomfortable. Metal banging onto metal, what is the result. Something's gonna give. Took it into the dealership, they did something that they did not want to tell me. Worked for maybe a week and it started again, same symptons, mostly happens in 2-3 shift like most of the threads posted here. Same "loud bang" putting into reverse. Took it back in March 2006, was told that I need a new tranny and they want me to pay for it even though it still have 9 months powertrain warranty. Thanks for everybody who posted here. Without these info, I will have to pay for the new tranny. Now Honda paid 100% for the tranny and labour. Hopefully, this will work a little longer. At the first sign of slippage, take it back to Honda and tell them to read the threads posted here and see what they say.
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